Questions? We're here to help.

At Numi Naturals we understand the challenges of mood, energy and lifestyle disruption support. Find answers to common questions about our products, quality standards, and ordering.

Frequently Asked Questions

How do I access my batch verification?

All Numi Naturals customers can access batch-specific Certificates of Analysis (COAs) through our Transparency Hub on the website. Enter your batch number to view complete third-party lab results for heavy metals, microbiological testing, and ingredient identity confirmation. Newer product lines like Saffron360 also include QR codes on the label for instant smartphone access to your specific batch results.

What does your COA test for?

Each batch undergoes comprehensive safety testing: Heavy Metals (arsenic, cadmium, lead, mercury) using ICP-MS methodology per USP-233 standards (the gold-standard in supplements testing). Microbiological testing (total aerobic plate count, coliform, yeast, mold, E. coli, salmonella, staph aureus). Identity Confirmation via FTIR spectroscopy to verify authentic ingredients.

Who tests your products?

All testing is performed by ISO/IEC 17025:2017 accredited third-party laboratories (the international standard for testing competence and quality). This ensures proper calibration, qualified personnel, validated methods, and reliable results. We don't test our own products; independent verification removes conflicts of interest.

Why is batch-specific verification important?

Without batch-specific testing, you're trusting manufacturer claims with no way to verify accuracy. Recent independent testing has revealed widespread supplement quality issues: heavy metal contamination, products containing zero active ingredients despite label claims, and underdosed formulations. Batch verification ensures accountability for every bottle sold.

Where are your products manufactured?

All Numi Naturals products are manufactured in FDA-registered, NSF/GMP-certified facilities in Utah, USA. GMP (Good Manufacturing Practice) certification requires strict quality controls, proper facility design, equipment maintenance, personnel training, and batch documentation. NSF certification provides independent verification that manufacturing meets these standards consistently.

Do your products contain artificial ingredients or GMO fillers?

No. Numi Naturals formulations contain only the active ingredients, minimal necessary flow agents (like rice flour & vegetable mag stearate), and vegetable capsules. We don't use artificial colors, flavors, preservatives, or GMO fillers. Ingredient lists are available on each product page.

What is Saffron360?

Saffron360 contains 88.5mg of pure saffron extract (Crocus sativus L.) per capsule - a full-spectrum extract providing naturally occurring crocins, picrocrocin and safranal. Each bottle contains 60 capsules (60-day supply at one capsule daily). Research suggests saffron may support mood and cognitive function through its interaction with neurotransmitter systems*

What is CANNALEAVE?

CANNALEAVE is a 3-phase system designed to provide nutritional support during cannabis t breaks. Each phase contains specific vitamins, minerals, and botanicals formulated to support different stages of the quitting period. Phase 1 focuses on immediate sleep support, Phase 2 on clearing brain fog and rebalancing dopamine production, and Phase 3 on long-term brain health maintenance.

How do I know which product is right for me?

We recommend reviewing the detailed product information on each product page, which includes ingredient lists, suggested use, and structure/function information. These products are dietary supplements intended to provide nutritional support - they are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider if you have specific health concerns or questions about whether supplementation is appropriate for you.

Can I take multiple Numi Naturals products together?

While our products are formulated with safety in mind, we recommend consulting your healthcare provider before combining supplements or taking them alongside medications. Some ingredients may interact with prescription drugs or have cumulative effects when combined. Your healthcare provider can assess your individual situation and provide personalized guidance.

What is your return policy?

We offer a 60-day satisfaction guarantee. If you're not satisfied with your purchase for any reason, start a product return process (using the link at bottom of the page) within 60 days of purchase for a full refund. We want you to feel confident trying our products risk-free.

How long does shipping take?

Orders placed here, directly with us typically ship within 1-2 business days. Domestic shipping within the continental US takes 3-5 business days for standard shipping. You'll receive tracking information via email once your order ships. *Expedited options are available on Amazon.com with Prime shipping enabled.

Do you ship internationally?

Currently we ship only within the United States. International shipping introduces regulatory complexity around dietary supplements that varies by country. We're currently evaluating international expansion but want to ensure full compliance with import regulations before shipping internationally.

How should I store my supplements?

Store in a cool, dry place away from direct sunlight and moisture. Keep bottles tightly closed when not in use. Do not expose to excessive heat (above 77°F/25°C). Proper storage helps maintain ingredient potency throughout the shelf life printed on your bottle.

Are your products safe?

Our products are manufactured according to GMP standards and undergo rigorous third-party testing. However, dietary supplements can interact with medications or medical conditions. Pregnant or nursing women, individuals taking prescription medications, and those with medical conditions should consult a healthcare provider before use. Dietary supplements are not regulated by FDA in the same manner as prescription drugs and are not intended to diagnose, treat, cure, or prevent any disease.

Can I take these products if I'm on medication?

We cannot provide medical advice about drug interactions. Some dietary supplements can interact with prescription medications, including antidepressants, blood thinners, diabetes medications, and others. Always consult your healthcare provider or pharmacist before adding supplements to your regimen if you take prescription medications.

What if I'm pregnant or nursing?

Pregnant and nursing women should consult their healthcare provider before using any dietary supplements. Safety data for many botanical supplements during pregnancy and lactation is limited. Your healthcare provider can assess the risks and benefits based on your individual circumstances.

What should I do if I experience side effects?

Discontinue use immediately and contact your healthcare provider. While our products undergo quality testing, individual responses to supplements can vary. Report any serious adverse events to FDA's MedWatch program at 1-800-FDA-1088 or www.fda.gov/medwatch. You can also contact us directly to report your experience.

*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

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