Guarantee

Request a refund

If a Numi Naturals product is not right for you, this is the fastest way to tell us. You keep the product, there is nothing to ship back.

Did your order arrive damaged, incorrect, or not at all? Do not use this form. Email hello@numilove.com instead. We will replace or refund it whatever the guarantee conditions say, and it will not use up your one guarantee claim.

Your name (optional)

Email on the order (required)

Where did you buy it? (required)

numilove.com Amazon

Order number (required)

On your order confirmation email. Amazon order numbers look like 123-4567890-1234567.

Lot number (required)

Printed on your bottle label, usually near the expiration date.

Purchase date (required)

What happened? (required)

Anything you want to add? (required)

This is not a hurdle. It is genuinely how the next formula gets better.

The guarantee can be claimed once per customer and applies to your first order of a product. Full terms are in our refund policy. Submitting this form does not sign you up for marketing.

Request received.

We will review it and email you at the address you gave us, usually within one business day. There is nothing to ship back, so you can keep or dispose of the bottle as you prefer.

If anything is urgent, reach us directly at hello@numilove.com.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.